Terms & Conditions
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These Terms & Conditions (“Terms”) govern your access to and use of the website and services provided by Nomad Commerce LTD (“we”, “us”, “our”). By using our website or engaging our services, you agree to be bound by these Terms.
1. Who We Are
Business Name: Nomad Commerce LTD
Company Number: [Insert Companies House Number]
Registered Office: [Insert UK registered address]
Email: contact@nomadcommerce.co.uk
Phone: 0208 187 0501
2. Definitions
- Client: the individual or entity purchasing our services.
- Deliverables: any work product we provide (e.g., reports, designs, code, content).
- Order: an accepted proposal, SOW (statement of work), or signed agreement.
- Services: SEO, digital strategy, e-commerce, design, development, advertising, and related consultancy.
3. Scope of Services
We provide professional services including, but not limited to, SEO, content, analytics, e-commerce consulting, advertising, design, and web development. The specific scope, timeline, and deliverables will be set out in the applicable Order.
4. Proposals & Quotes
- Proposals/quotes are valid for 30 days unless stated otherwise.
- Work commences after written acceptance and, where applicable, receipt of any upfront payment.
- Timeframes are estimates and depend on Client responsiveness and third-party factors.
5. Fees, Invoicing & Payment
- Fees are as stated in the Order and are exclusive of VAT and third-party costs unless specified.
- Invoices are payable within 14 days of the invoice date unless otherwise agreed.
- Late payments may incur interest under the UK Late Payment of Commercial Debts legislation and/or suspension of Services.
- Retainers are billed in advance; project fees may require staged or upfront payments.
6. Changes & Additional Work
Requests outside the agreed scope (including extra revisions, new features, or additional channels) will be quoted separately and may impact timelines.
7. Client Obligations
- Provide timely access to information, assets, systems, and stakeholders as needed.
- Appoint a single point of contact for approvals and feedback.
- Ensure any materials supplied do not infringe third-party rights and comply with applicable laws.
8. Intellectual Property
- We retain all IP in our tools, methods, frameworks, and pre-existing materials.
- Upon full payment, we grant the Client a worldwide, non-exclusive license to use the Deliverables for the purposes set out in the Order. Third-party assets remain subject to their own licenses.
9. Portfolio & Publicity
We may reference the Client’s name, logo, and non-confidential project summaries in our portfolio and marketing materials. If you wish to opt out, notify us in writing before project launch.
10. Third-Party Services
Campaigns may rely on third-party platforms or vendors (e.g., hosting, analytics, ad networks, email tools). The Client is responsible for platform fees and adherence to third-party terms. We are not liable for changes or outages of third-party services.
11. Confidentiality
Each party agrees to keep confidential information received from the other party confidential and to use it only for performing the Order, except where disclosure is required by law.
12. Data Protection
We process personal data in accordance with UK GDPR and the Data Protection Act 2018. See our Privacy Policy for details on how we collect and use data.
13. Warranties & Disclaimers
- We will perform the Services with reasonable skill and care.
- We do not guarantee specific rankings, traffic levels, or revenue outcomes due to factors beyond our control (e.g., algorithms, competition, market shifts).
14. Limitation of Liability
To the fullest extent permitted by law, our total aggregate liability for any claim arising under these Terms shall not exceed the total fees paid by the Client to us for the Services giving rise to the claim in the three (3) months preceding the event. We will not be liable for indirect or consequential losses, loss of profits, revenue, data, or business opportunity.
15. Indemnity
The Client agrees to indemnify and hold us harmless from claims or losses arising from materials supplied by the Client, unlawful use of the Services, or breach of these Terms.
16. Term & Termination
- Either party may terminate an Order for material breach if not remedied within 14 days of written notice.
- On termination, amounts due for Services performed up to the termination date become immediately payable.
- Licenses to Deliverables are granted upon full and final payment.
17. Cancellation Policy
Retainer Services may be cancelled with 30 days’ written notice after any minimum term stated in the Order. Pre-paid project deposits are non-refundable once work has begun.
18. Force Majeure
Neither party is liable for delays or failure to perform due to events beyond reasonable control (including but not limited to outages, pandemics, acts of God, strikes, war, or government action).
19. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any dispute.
20. Dispute Resolution
Before commencing legal proceedings, the parties will use reasonable efforts to resolve disputes through good-faith negotiations. If unresolved within 30 days, either party may pursue legal remedies.
21. General
- Entire Agreement: These Terms and the Order constitute the entire agreement.
- Severability: If any provision is unenforceable, the remainder remains in effect.
- No Waiver: Failure to enforce a right is not a waiver of that right.
- Assignment: You may not assign your rights without our prior written consent.
- Updates: We may update these Terms from time to time; changes take effect when posted.
22. Contact
Questions about these Terms? Contact:
Email: hello@nomadcommerce.co.uk
Phone: 0208 187 0501